The City of Cape Town (COCT) has urged residents to be aware of scammers posing as electricity officials in order to gain access to their homes.
According to the COCT, the Electricity Generation and Distribution department does not carry out carry surveys, however, when it needs to do checks on electricity meters, officials will make the necessary appointment with the resident.
“Municipal workers and contractors must carry a work order number specific to that dwelling and a City-issued identification card. Residents should please ask to check the official identification card before allowing anyone onto their property.
“The identification card must display the City logo, the name and surname of the staff member or mandated contractor, and must contain an embedded photo of the staff member or mandated contractor,” the COCT said.
The COCT further indicated that residents are not to allow anyone onto their premises until they have verified these details:
- Phoning the Call Centre on 0860 103 089 to confirm whether work is being carried out in their area
- informing the official that they will allow them entry only once the Call Centre has verified their identity
- Any suspicious behaviour must be reported to the City’s law enforcement agencies or the City’s Fraud Hotline on 0800 323 130 or to the South African Police Service (SAPS).