The City of Cape Town is taking municipal services directly to residents with visits to Belhar and Mfuleni next week, offering a convenient way to access essential services without leaving the neighbourhood.
The City’s Mobile Office will be stationed at Belhar Chambers on Thursday, 29 January, from 9:30am to 1:30pm, located at the corner of Alabama and Belhar Drive, next to the Hugenot Square Public Library.
The following day, Friday, 30 January, residents of Mfuleni can take advantage of the Basket of Services at the Mfuleni Community Hall, School Street, from 9am to 3pm.
These visits are designed to make it easier for residents to log account queries, submit service requests, and access a range of City departments in one place.
As highlighted by the City’s Customer Relations Department, the mobile team will assist residents electronically with queries, ensuring that issues are logged and addressed efficiently.
The Basket of Services in Mfuleni will also feature multiple City departments offering support in areas such as:
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Human Resources – enquiries about bursaries, internships, and apprenticeships
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Community, Arts and Culture Development – information on participation opportunities
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Business Hub and Jobs Connect – support for entrepreneurs and jobseekers
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Customer Relations – assistance with municipal queries
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Energy – meter, billing, and account issues
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Health – primary health care information
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Safety and Security – traffic and law enforcement services
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EPWP and jobseekers – youth registration for local employment opportunities
The City’s Mayoral Committee Member for Corporate Services, Alderman Theresa Uys, emphasised the importance of bringing municipal services directly to communities.
‘As a caring City, I am pleased to announce the start of our city-wide tour to bring the Civic Centre directly to our communities. These mobile office and Basket of Services visits bring essential municipal support to residents’ doorsteps.’
‘This is a great opportunity for residents to resolve their non-emergency enquiries, including rates, water, electricity and refuse accounts in the comfort of their own neighbourhoods. To ensure a seamless experience, we encourage residents to bring along their IDs or municipal accounts to ensure our teams can assist them with ease,’ she added.
Residents are encouraged to take advantage of this opportunity to address non-emergency municipal matters without having to travel to the Civic Centre.
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