The National Consumer Commission (NCC) has launched an investigation into FlySafair following the airline’s admission of overbooking flights. The probe was sparked by complaints from passengers, including one who was left stranded despite having paid for a flight. FlySafair said that overbooking is a strategy to keep ticket prices affordable, but it offers compensation to affected passengers. ‘We do overbook … Continue reading FlySafair’s overbooking strategy under scrutiny as NCC investigates