Tipping in South Africa is not just a kind gesture – it’s an essential part of the service industry.
Many workers in restaurants, petrol stations and other service environments depend heavily on gratuities to supplement their wages.
While the general rule is to tip at least 10%, the practice varies across industries, and knowing when and how to tip can improve your experience while supporting local workers.
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Here’s a breakdown of tipping in South Africa:
Cafés and coffee shops
When grabbing a quick coffee, you’ll likely be asked if you’d like to leave a tip on the card machine before completing your payment. While tipping for coffee isn’t mandatory, small contributions are appreciated, especially if your barista goes the extra mile with great service or custom orders. If you prefer, tipping in cash ensures the staff receive it immediately.
Restaurants and dining out
At restaurants, waitstaff often rely on tips to supplement their income. A 10% tip is generally the minimum, but it’s common to leave 15% or more for exceptional service. Some establishments automatically add a service charge for large tables, so check your bill to avoid double-tipping.
Suggested tip: 10%–15% of the total bill
Pro tip: If you’re unhappy with the food but satisfied with the service, direct your complaint to management rather than penalising the waiter.
Petrol stations
In South Africa, petrol attendants offer a unique service, including filling your tank, checking tyre pressure and cleaning your windows. A small cash tip of R5 to R20 is customary, depending on the level of service provided.
Suggested tip: R5–R20, based on service
Car guards
Car guards, who assist with parking and keep an eye on vehicles, are a familiar sight across South Africa. While some are employed by shopping centres, others operate independently. It’s common to give R5 to R10 to guards at free parking lots, especially if they were attentive. Guards working in paid parking areas typically do not expect tips.
Suggested tip: R5–R10, depending on service
E-hailing services and taxis
Tips aren’t expected for minibus taxis, but drivers of metered taxis and e-hailing services like Bolt and Uber appreciate tips for good service. These can be added directly through the app or given in cash. Consider tipping more if the driver helped with bags, made multiple stops, or provided a friendly experience.
Suggested tip: 10%–20% of the fare
Hotels and lodges
At hotels, tipping varies depending on the length of your stay and the level of service. Porters are usually tipped around R20 per bag, and housekeeping staff appreciate tips left in the room or in an envelope. High-end safari lodges may pool tips, but it’s also common to give individual tips to rangers and trackers, especially after an exceptional safari experience.
Suggested tip: R20–R500, depending on length of stay and services
Bars and nightlife
At bars, it’s customary to leave a tip of 10%–20% of your bill, especially for complicated or time-consuming orders. A generous tip at the start of the night may even score you faster service for future rounds.
Suggested tip: 10%–20% of the total bill
Beauty and wellness services
Hairdressers, massage therapists, and other wellness professionals often appreciate tips, though they aren’t mandatory. Many clients choose to tip 10%–15% of the service fee, particularly when the service exceeds expectations.
Suggested tip: 10%–15% of the total bill
In South Africa, tips make a significant difference, as many service workers rely on them to meet their financial needs.
So, whether you’re paying for coffee, enjoying a safari, or parking your car, understanding the customs of tipping in South Africa ensures you’ll leave behind not just your payment — but also a positive impression.
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Picture: Clay Banks / Unsplash
