Heartbreaking video shows why you should be kind to call centre agents
Many of us have felt the frustration of having a product or service not work the way we want and ringing a call centre to voice our frustrations is just one of the ways we get things done. Unfortunately, there are a few customers out there that forget that the voice helping them on the other end is a human … Continue reading Heartbreaking video shows why you should be kind to call centre agents
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