The National Consumer Commission (NCC) has issued an urgent recall notice affecting a staggering total of 23 667 vehicles manufactured by Chery International (Pty) Ltd, which operates as Chery South Africa, Cape {town} Etc reports.
This recall marks a significant step in ensuring consumer safety, as the affected models include the Chery Tiggo 4, Omoda C5, and Chery Tiggo 8 Pro Max 2.0.
Chery Tiggo 4 – 17 508 vehicles recalled
Of the total vehicles affected, 17 508 are Chery Tiggo 4 models produced between 17 October 2023 and 27 March 2024. Chery has reported potential welding irregularities at the rear axle sleeve of these vehicles, which can lead to dislodgement of the rear axle and potentially a catastrophic rear suspension collapse.
This serious issue could endanger drivers and passengers alike, necessitating immediate action.
Chery Tiggo 8 Pro Max 2.0 – 3 474 vehicles recalled
The company has also announced a recall of 3 474 Chery Tiggo 8 Pro Max 2.0 vehicles, manufactured since 20 May 2026. Here, the concern lies with the front brake pipe potentially contacting the turbocharger assembly, leading to wear and subsequent brake fluid leakage.
Such a scenario could severely impair braking performance, significantly increasing stopping distances and elevating the risk of accidents, which could result in severe injury or even death.
Omoda C5 – 2 685 vehicles recalled
Additionally, 2 685 Omoda C5 units sold between February 2023 and July 2026 have also been flagged. Similar to the Tiggo 4, these vehicles may have defects in the rear axle sleeve welding, creating the same risk of suspension collapse.
Chery urges all consumers affected by this recall to visit their authorised dealerships for inspection and necessary repairs. Vehicle owners can also verify if their vehicle identification number (VIN) is included in the recall through Chery’s website.
If deemed unsafe to drive, Chery encourages customers to contact authorised dealerships or their customer service to arrange for towing. All remedial services will be conducted at no expense to the consumer.
In a statement, NCC Acting Commissioner Hardin Ratshisusu emphasised the importance of consumer awareness, saying, ‘Whilst we urge consumers to heed the call and respond to this recall, we also remind suppliers of their obligation to notify any product recall promptly.’
He further revealed that a separate investigation against Chery is currently ongoing, following allegations that certain vehicles were recalled without proper notification to the NCC.
Consumers with questions concerning this recall can seek assistance by reaching out to [email protected].
Be the first to know – Join our WhatsApp Channel for content worth tapping into! Click here to join!
Also read:
New system aims to put an end to unwanted marketing calls in South Africa
Picture: Mehdi Gholipour / Pexels
