Beauty brand Loreal has urged consumers who have purchased 125ml of Dark and Lovely Precise Diamond Straight and Shine relaxer to immediately stop using the product and return it to the point of sale for a full refund.
The recall comes after 22 complaints from customers with the manufacturer indicating that using the product could increase hair breakage and scalp irritation, as per News24.
Products from batch numbers 87UD00 and 87UD01 have been recalled.
The National Consumer Commission was informed of the voluntary recall.
“We urge South Africans who are in possession of Dark and Lovely Precise Diamond Straight and Shine relaxer 125 ml tub[s], to return the product [to] the point of purchase for a refund,” acting consumer commissioner at the National Consumer Commission, Thezi Mabuza, said
“The Consumer Protection Act requires that manufacturers and producers of products produce and supply goods and products [that] are of good quality and free of defects. We urge suppliers and manufactures to prioritise consumer safety at all times. The commission is monitoring the recall, based on its recall guidelines,” Mabuza continued.
Here are the products affected:
Product: Dark and Lovely Precise Diamond Straight and Shine relaxer 125 ml tub
Batch number: 87UD00 and 87UD01
Manufacturing date: Dec 2021
Expiry date: Dec 2024
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Picture: Supplied