Standard bankers were subjected to multiple service impacts which were flagged on Sunday afternoon. The bank confirmed that its mobile app, internet banking, credit cards, points of sale, and ATM services were disrupted on Sunday afternoon, shortly after 1pm, due to “technical errors”.
“We are sorry that you are not able to access our Banking App, Internet Banking, USSD or transact with Credit Cards, Point of Sale (POS) and ATMs,” the bank said on social media.
“Please use your Debit Card to transact in the interim. We are working urgently to fix this issue and sincerely apologise for the inconvenience caused.”
According to the banks’ service status site, faults lasted about three hours, but are now reportedly all in working order.
“We can confirm that all of our services have now been restored and are all working as per normal. We would like to sincerely apologise to all our clients for this disruption in their daily lives over this period.”
Earlier today you were not able to transact on Banking App, Internet Banking, Cellphone Banking, Credit Cards, Point of Sale (POS) and ATMs. All services have now been fully restored. We sincerely apologise for the inconvenience caused.
— Standard Bank ZA (@StandardBankZA) May 8, 2022