Customers who purchased Woolworths’ smoked chicken viennas, cocktail chicken viennas and halaal smoked chicken viennas with a sell-by date of 27 May 2023 are being asked to return them for a full refund.
Woolworths announced an immediate recall of these batches in South Africa and Botswana after discovering a milk protein cross-contamination fault between the chicken and cheese viennas.
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The company stated that the product was recalled to avoid potential adverse reactions among consumers with cow’s milk allergies.
The chicken viennas, which have a sell-by date of 27 May 2023, are produced in four variants, outlined below, and are sold in two countries: South Africa and Botswana.
The following products are to be recalled and returned for a full refund:
- Smoked chicken vienna 1Kg (6009195431174)
- Smoked chicken vienna 500g (6009195431181)
- Cocktail chicken vienna 375g (6009214259499)
- Halaal chicken vienna 500g (6009217223374)
Woolworths reiterated its commitment to manufacturing and selling high-quality food.
The company said: ‘Woolworths prides itself on exceptionally high standards, and we go to great lengths, with very strict protocols within a rigorous food safety management process, to ensure all food we produce, package, and sell is of the quality our customers expect. Food safety is critically important to us, and the well-being of our customers is our first priority.’
Woolworths stated that anyone needing more information should contact its customer service centre on 0860 022 002 or visit woolworths.co.za.
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